Monday, November 17, 2008

Software-as-a-Service (SaaS) is a growing phenomenon in worldwide business today. From the original ideas of outsourcing the data center and having third parties manage the software (the Application Service Provider movement of the turn of the century) to true SaaS today, the tsunami of outsourced IT and new methods of accessing business software solutions have created a multi-billion dollar market.

Software-as-a-Service CRM list:

Sugar CRM

Sixty applications are currently available on SugarExchange for no charge, and an additional 40 applications are for sale. Products can be deployed either on-premise or on-demand. Novacoast, for example, provides integration between SugarCRM and the Asterisk open source telephony system either on-premise or on-demand. Other products include email response and email management, case management and, soon, a Lotus Notes plug in.

Salesforce

Open source applications are making their way onto Salesforce.com's AppExchange. The San Francisco-based company announced last week that JasperSoft Corp. is offering its open source-based BI tool on the platform. JasperSoft, a San Francisco-based open source BI provider, is offering Jasper4Salesforce, allowing customers to create BI reports within their Salesforce.com applications. Pricing starts at $20 per user per month, with a minimum of five users.


Infonetlive

At Infonetlive, we think that makes no sense. We provide a low-cost, full-featured alternative to other expensive, cost-per-user CRM solutions. It brings together Sales Force Automation, Team Activity Mangement, Customer Support, Marketing Automation and offers some excellent reporting features like Dashboards so you can keep your finger on the pulse of your operations. Join the revolution against PER-USER FEES! With Infonetlive CRM you get:
  • Full-featured CRM
  • 15 languages supported
  • Free setup and configuration
  • Your own secure server protected by 128-bit SSL encryption
  • No Individual User License Fees
  • Easy-to-Use WEB 2.0 Style Interface

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